Tim, came out to service our unit and found a bad coil, since our unit was up an age a bit Tim gave us a few options. Option one was a temporary fix, where as option number two was a long term solution. Tim kept our budget in mind and recommended to make the small investment now to get a much newer unit that would not be patched up. Tim and his team came out, put the new system and my wife and I could not be happier. Not only does Tim have excellent customer skills the job was done right the first time and a great price to boot. Excellent work guys keep up the good job.